Akuvox Support

We support Akuvox products and services 100%. Through the following support chains.

End User - Installer / Integrator 1st Tier Support
Integrator / Installer - TecSmarts Ltd 2nd Tier Support
TecSmarts Ltd - Akuvox 3rd Tier Support - We have direct links to Akuvox Engineers

OTHER RESOURCES

Akuvox Community - Installer Level Preliminary Notes	LINK
Resources for Installers can also be found at	LINK
Resources for Installers and Property Managers can be found at	LINK
Resources for End Users or Residence can be found at	LINK
Recent Worldwide Installations Send us your photo(s) to show here.	LINK
Knowledge Base - Sign In by using "Self Signup" then simply login in.	LINK
Some Typical 2Wire Wiring Diagrams	LINK
Download examples of HTTP Command usage	LINK

If you require something specific then request it here.

REQUEST

Any issues? Then please supply us with the following information..............

Model and device version
Serial number
MAC address
description of issue
photos of installation
Front and rear if unit before disconnecting cables without removing cable seal.

This helps us when putting forward any issues relatiing to any assistance that we or Akuvox can give to resolve. Just include anything that may assist us in getting a resolve.

Email the information to us as soon as possible. That makes for a quicker resolution for you and the end user.

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